The perfect set of essentials for baby

Shipping conditions

shipping terms and rates

Sweetcase processes your Order in an average of two business days, except as otherwise noted on the Site.

You will receive an automated email at the time the Products are shipped, provided that the email address you’ve registered is correct.  Receipt of this email indicates the beginning of the delivery times mentioned above.

 

For Metropolitan France, you can expect to receive his or her package 48 to 72 hours after it is shipped (non-binding times indicated by La Poste).  Most orders are shipped by Colissimo.  If you select delivery by Chronopost, the delivery time is reduced to 24 hours after shipping.

For deliveries outside Metropolitan France, the delivery time and the shipping fees depend on the country of destination.

In the event of an unusual delay in delivery, Sweetcase will inform you by email. Sweetcase shall not be liable for delays attributable to postal or shipping services.

Standard Delivery by Colissimo / French Posts

Deliveries by Colissimo are made within 48 hours from Monday to Saturday morning, excluding public holidays and maximum of 10 days depending on the destination.  The package is remitted to you upon signature at the shipping address indicated on the order form.  If no one is present, Local courrier will leave a notice of attempted delivery so that you can pick up the package at the nearest post office.  In France packages are held at the post office for 15 calendar days (local office rules will apply).  If the package is not retrieved within the time period imposed by the shipper, the package will be returned to Sweetcase.

Express Delivery by Chronopost

Packages shipped by Chronopost will be delivered within 24 hours from Monday to Friday, excluding public holidays.  The package is remitted upon signature at the shipping address indicated on the order form.  You must take care to provide all information required for access to the place of delivery (such as intercom, building, apartment number) as well as a telephone number where he or she can be reached.  If no one is present, delivery service will leave a notice of attempted delivery so that You can pick up the package at the nearest post office. If the package is not retrieved within the time period imposed by the shipper, the package will be returned to Sweetcase.

Shipping regions and fees

For Metroplotan France:

  • Colissimo: Rates begin at 6.90 euros. Rates vary depending on the weight of the package.
  • Chronopost : Rates begin at 18.20 euros. Rates vary depending on the weight of the package.

For Europe and International deliveries:

Sweetcase delivers packages by Colissimo or Courrier services.  Rates vary depending on the country of destination and the weight of the package and are calculated when the order is placed.